Best fit

Best fit

Live conversations, questions, resistance and boundary-setting

Overview

Overview

This scenario-led workshop helps managers keep difficult conversations constructive without abandoning dignity or organisational standards. The aim is not to win an argument, but to listen, clarify, respond, protect affected colleagues and decide what needs to happen next.

Choose this applied workshop when the principal capability gap is handling live conversations, questions, resistance and boundary-setting.

Who it's for

Who it's for

Built for HR & People, Line managers.

Delivered in-house, on request — for your team, not a public audience.

What you'll gain

What you'll gain

  • Separate questions, beliefs, behaviour and experienced impact.
  • Use calm language to clarify concerns and set boundaries.
  • Intervene proportionately when conversations cause harm.
  • Record, follow up and escalate concerns appropriately.

What we cover

What we cover

  • Polarisation — why conversations about sex and gender escalate.
  • Post-FWS context — what changed and what protections remain.
  • Belief and conduct — distinguishing protected belief from workplace manifestation.
  • Questions and resistance — identifying confusion, objection, hostility and harassment.
  • Psychological safety — maintaining openness alongside accountable standards.
  • Intent and impact — understanding context without erasing harm.
  • Manager language — practical scripts for acknowledging, correcting and redirecting.
  • Boundaries — responding to identity policing, disclosure and intrusive questions.
  • Intervention choices — pause, redirect, challenge, separate or escalate.
  • Follow-up — supporting affected colleagues and rebuilding trust.
  • Decision records — contemporaneous notes, ownership and escalation.

Practical

Practical

Duration
3–4 hours
Format
Online, In person
Pathway
People and workplace
Product type
Applied workshop
Group size
Typically 12–16 delegates
Audience
HR & People, Line managers
Delivery
In-house, on request
Pricing
POA — quoted on your group, format, and tailoring

Frequently asked questions

Five things people ask before booking

How many people can take part?

Workshops are run for your team rather than for a public audience, so the group size is yours to set. Most suit between 10 and 25 participants; we will advise on the right number for the format and the room you have.

Is it delivered in person or online?

Either. Most workshops work in person, online, or as a hybrid. The outline for each course assumes in-person delivery, but we shape the format to how your team is spread and what your space allows.

Can you tailor it to our organisation?

Yes. The outline is a starting point, not a fixed script. We shape the content to your sector, your policies, and the decisions your people actually face, so the day lands on your context rather than a generic example.

How long is it, and what do we need on our side?

The duration is shown on the course page. For an in-person session we need a room large enough for the group and any breakouts; for an online session, a quiet space and a stable connection for each participant. We bring the rest.

What does it cost, and how do we book?

Pricing is on application (POA) — it depends on the group size, the format, and how much tailoring you need. Tell us what you have in mind via the contact page and we will quote for your organisation. We do not publish a fee schedule.

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Included

Bonus content with every session

  • Certificate of attendance — issued to each delegate after the session, recording CPD/CPE hours.
  • Delegate feedback — the group's responses and discussion, compiled and shared back.
  • Post-session follow-up pack — workbooks, slides and supporting materials to embed the learning after the day.