Our Commitment to Accessible Content
We want everyone to be able to use this site. This page explains what we do, what we know we need to improve, and how to get in touch if something isn't working for you.
1. Our Commitment
SEE Change Happen Ltd is committed to making The Trans Inclusion Toolkit accessible to the widest possible audience, including disabled people and those using assistive technologies.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. Accessibility is an ongoing process, and we continually work to improve the experience for all users. Where we fall short, we want to know about it.
In July 2026 we commissioned an independent accessibility review of the site, followed by a fix pass covering the issues it raised — including keyboard operation, colour contrast in both our light and dark themes, and the cookie consent banner. The sections below reflect what changed as a result.
2. What We Do
We have implemented the following measures to support accessibility across this site:
- Semantic HTML5 structure — proper use of headings, landmarks, and document structure to support screen reader navigation
- Keyboard navigation — all interactive elements (links, buttons, forms, accordions) are accessible via keyboard, including the cookie consent banner, which uses standard focusable buttons and is not a focus trap
- Alternative text — meaningful alt text on all content images; decorative images are marked as presentational
- Colour contrast — text and background colour combinations meet or exceed the WCAG 2.2 minimum contrast ratio of 4.5:1 for normal text
- Responsive design — the site adapts to all screen sizes, from mobile phones to large desktop monitors
- Focus indicators — visible focus outlines for keyboard users navigating the site
- ARIA attributes — Accessible Rich Internet Applications attributes are used where appropriate to enhance the experience for assistive technology users
- Readable font sizes — base font sizes support browser zoom up to 200% without loss of content or functionality
- Dark mode support — the site includes a dark colour scheme that respects user preferences and maintains contrast ratios; both the light and dark themes were checked as part of our July 2026 accessibility review
3. Known Limitations
Despite our best efforts, some parts of the site may not be fully accessible. We are aware of the following limitations and are working to address them:
Charts and data visualisations
The Beyond Compliance research includes bar charts and statistical graphics that present complex data visually. We provide text descriptions and context alongside charts where possible. Charts can be expanded via a lightbox for easier reading. However, some complex data visualisations may not be fully accessible to screen reader users. We are exploring ways to improve this, including structured data tables as alternatives.
Third-party widgets
Some parts of the site use third-party components we don't fully control the visual styling of — including the Cloudflare Turnstile challenge on our forms and, where a visitor has opted in, HubSpot's own analytics interface. These may not always match this site's light and dark themes exactly, even though the surrounding page does.
Forms
Contact and enquiry forms on this site are built natively rather than embedded from a third-party provider, and are tested to the same accessibility standard as the rest of the page. If you find a form that doesn't work well with your assistive technology, please tell us (see Section 5).
Downloadable resources
Where downloadable resources (such as PDF documents and printable packs) are added to the site, we aim to provide accessible alternatives, including tagged PDF documents and plain-text versions. This is a work in progress and we are improving it progressively as new resources are added.
If you come across any of the limitations above, or anything else that isn't working the way it should, please tell us — see Section 5 below, or use our contact page.
4. Assistive Technology
This site has been tested with:
- Screen readers — NVDA (Windows) and VoiceOver (macOS/iOS)
- Keyboard-only navigation — tabbing through all interactive elements
- Browser zoom — content tested at 200% and 400% zoom levels
- High contrast mode — tested with Windows High Contrast and browser-forced colours
We welcome feedback from users of other assistive technologies, including JAWS, Dragon NaturallySpeaking, and switch access devices. If you experience difficulties, please let us know so we can investigate.
5. Feedback and Contact
We want to hear from you if you encounter any accessibility barriers on this site. Your feedback helps us improve the experience for everyone.
Email: [email protected]
Subject line: Accessibility feedback — The Trans Inclusion Toolkit
You can also report a problem via our contact page.
When reporting an issue, it helps if you can tell us:
- Which page you were on
- What you were trying to do
- What happened (or didn't happen)
- Which browser and assistive technology you were using
We aim to respond to accessibility feedback within 5 working days and to resolve reported issues as quickly as possible.
6. Enforcement
If you are not satisfied with our response to an accessibility concern, you can contact:
- Equality Advisory Support Service (EASS) — www.equalityadvisoryservice.com — provides advice and support on discrimination and human rights issues
- Equality and Human Rights Commission (EHRC) — www.equalityhumanrights.com — the body responsible for enforcing equality legislation in England, Scotland, and Wales