How You May Use This Site

Last updated: March 2026

By accessing and using this website, you agree to be bound by these terms of use. If you do not agree with any part of these terms, please do not use the site.

1. About This Site

The Trans Inclusion Toolkit (https://thetransinclusiontoolkit.co.uk) is operated by SEE Change Happen Ltd, a company registered in England and Wales (Company No: 13138905).

The site provides research-based resources on trans and nonbinary inclusion in UK organisations. This includes the Beyond Compliance research programme (drawing on data from 136 UK employers), the Trans Inclusion Toolkit, guidance notes, and related educational materials. The site’s purpose is to support evidence-informed organisational development.

2. Intellectual Property

Content on this site falls into two categories with different licensing terms:

Open content (CC BY-SA 4.0)

The following content is licensed under the Creative Commons Attribution-ShareAlike 4.0 International Licence (CC BY-SA 4.0) and may be freely shared and adapted with attribution:

• Blog posts and articles published on this site
• Beyond Compliance research findings, survey analysis, and publicly available pages
• Publicly accessible educational pages (e.g. methodology, approach, glossary)
• The authority library — our commentary and analysis of legislation and case law (note: underlying legislation and judgements are Crown copyright or otherwise publicly available)

When using CC BY-SA 4.0 content, you must: give appropriate credit to SEE Change Happen Ltd; provide a link to the licence; and distribute any derivative works under the same licence (ShareAlike).

Proprietary content (all rights reserved)

The following content is the proprietary intellectual property of SEE Change Happen Ltd and is not licensed under CC BY-SA 4.0. All rights are reserved:

• The Toolkit document library — the 73-document framework, including all three layers (mission brief, core principles, and operational guidance)
• Persona profiles — the 63 personas, their narratives, scenarios, risk assessments, and associated data
• Scenario stress-tests — the scenario matrix, walkthrough content, and stress-test frameworks
• AI-powered tool outputs — the underlying prompts, system instructions, and RAG configurations that power Quinn, Roast My Policy, the EqIA/DPIA Wizard, Defensibility Builder, and the Response Builder
• The Beyond Compliance research methodology, original datasets, and analytical frameworks
• Brand assets — logos, images, illustrations, and associated branding are the property of SEE Change Happen Ltd

Trademarks

The following names, phrases, and marks are trademarks™ of SEE Change Happen Ltd. They may not be used without prior written permission:

• The Trans Inclusion Toolkit™
• Trans Inclusion, Done Right™
• Quinn™ (and Quinn AI)
• Positive People Experiences™
• Smile, Engage, Educate™
• Beyond Compliance™
• Policy Roast™ (and Roast My Policy)
• Defence Mode™

These marks are claimed under common law. Registration with the UK Intellectual Property Office may be pending or in progress. Use of the ™ symbol indicates a claimed trademark; the ® symbol will be applied upon successful registration.

Subscribers may use proprietary content internally within their organisation for the purposes described in our Subscription Terms. Redistribution, republication, or commercial resale of proprietary content is not permitted without prior written consent from SEE Change Happen Ltd.

Your outputs

Content you generate using our tools — such as EqIA/DPIA assessments, Roast My Policy analyses, and Defensibility Builder responses — belongs to you (see Subscription Terms, Section 9). You are free to use these outputs within your organisation. However, the underlying tool frameworks, prompts, and knowledge base remain our proprietary content.

3. Acceptable Use

Content on this site may be used for:

• Professional development and continuing education
• Organisational improvement, policy development, and governance review
• Academic research, teaching, and educational purposes
• Informing internal discussions, board papers, and strategy documents

Content must not be:

• Misrepresented, taken out of context, or used to support conclusions the research does not make
• Used to discriminate against, harass, or target any individual or group
• Reproduced for commercial resale without prior written permission from SEE Change Happen Ltd
• Presented as the user’s own original work without proper attribution

4. User-Submitted Data

Data submitted via forms on this site — including the contact form, enquiry form, and email signup — is handled in accordance with our Privacy Policy.

We aim to respond to enquiries within 5 working days, but we do not guarantee response timelines. Submission of a form does not constitute a contractual agreement or guarantee of service provision.

5. Registered Accounts and Free Access

Certain features of The Trans Inclusion Toolkit require you to create a registered account by verifying your email address. Registration is free and gives you access to a limited set of gated content and tools beyond what is available to anonymous visitors.

What registration provides

A registered (free) account gives you access to selected toolkit documents, persona profiles, and your personal Dashboard. The specific content available at the free tier may change over time as we develop the platform. Registration does not guarantee perpetual access to any particular feature or document.

Trials and promotional access

We may from time to time offer trial periods, promotional codes, or time-limited access to paid features at no charge. These offers are subject to any specific terms stated at the time of issue. When a trial or promotional period ends, your access will revert to the registered (free) tier unless you purchase a paid subscription. We are under no obligation to offer trials or to extend them once they expire.

Account responsibilities

You are responsible for keeping your authentication credentials secure. Each account is for a single individual — you must not share access codes or authentication links with others. We reserve the right to suspend or remove accounts that appear to be shared, fraudulent, or created for the purpose of circumventing access controls.

No contractual commitment

A registered account is provided at our discretion and does not create a contractual relationship beyond these Terms of Use. We may modify, suspend, or discontinue the free tier at any time without notice. Registering for a free account does not oblige you to purchase a paid subscription.

6. Paid Subscriptions

The Trans Inclusion Toolkit offers paid subscription tiers (Practitioner and Professional) that unlock additional features and content. If you purchase a paid subscription, your purchase is governed by our Subscription Terms, which cover billing, cancellation, refunds, service availability, and related matters.

Payments are processed securely by Stripe. We do not store your card details — all payment data is handled by Stripe in accordance with PCI DSS Level 1 standards. For details on how we handle subscription-related data, see our Privacy Policy.

By purchasing a subscription, you agree to both these Terms of Use and the Subscription Terms.

7. Quinn AI Inclusion Assistant

The Ask Quinn page provides access to Quinn, an AI-powered inclusion assistant. By using Quinn, you agree to the following terms:

• Not advice — Quinn provides general educational guidance only. Quinn’s responses do not constitute legal, HR, medical, or professional advice. You should always seek qualified professional counsel before acting on any information provided by Quinn
• AI-generated content — Quinn’s responses are generated by artificial intelligence (powered by OpenAI). Responses may contain errors, inaccuracies, or outdated information. You are responsible for independently verifying any information before relying on it
• Knowledge base scope — Quinn draws on the Trans Inclusion Toolkit, UK equality legislation, case law, and employment tribunal judgements. Quinn’s knowledge reflects its training data and knowledge base at the time of your query. There may be a lag before the very latest legal developments are included
• No confidential information — you must not enter personal information about identifiable individuals, sensitive personal data, or proprietary/confidential organisational information into Quinn. Any data you submit may be processed by third-party AI services (see our Privacy Policy)
• Data processing — your conversations with Quinn are processed by OpenAI and Pinecone to generate responses. Feedback ratings may be stored for quality assurance. See our Privacy Policy for full details
• No reliance — SEE Change Happen Ltd accepts no liability for any loss, damage, or adverse consequences arising from reliance on Quinn’s responses. This includes, without limitation, any actions taken, policies adopted, or decisions made on the basis of information provided by Quinn

8. Disclaimer

Content on this site — including Quinn AI responses and other AI-generated outputs — is research-based guidance intended to support organisational development and governance improvement. It does not constitute legal, HR, or professional advice.

Organisations should seek qualified professional counsel — including legal advisors, HR specialists, and equality practitioners — before making specific decisions or policy changes based on content published here or provided by Quinn.

The Beyond Compliance research reflects self-reported data from participating organisations at the time of data collection. Findings represent identified patterns and trends, not prescriptive recommendations for every context.

Strategic Pathway Terms

The Strategic Pathway is a decision-support tool. By using it, you acknowledge that:

• All outputs (SOPs, guidance, briefings, response scripts, evidence packs) are generated guidance, not legal advice.
• You are responsible for reviewing, adapting, and validating all generated content before implementing it in your organisation.
• The toolkit does not guarantee compliance with any specific legislation or regulatory requirement.
• AI-generated analysis reflects the state of the framework documents and legal authorities at the time of generation. The legal landscape may change.
• Uploaded policies are processed by AI services (OpenAI) for the purpose of analysis only.

Policy Vault

When you upload policies to the Policy Vault:

• You confirm you have the right to share these documents for analysis purposes.
• Documents are stored securely and are only accessible to you.
• Health check scores are AI-generated assessments and should not be treated as definitive evaluations.
• You can delete any policy from your vault at any time.
• Policies are automatically deleted 90 days after your last platform activity.

Evidence Pack Exports

Evidence Pack exports (PDF/Word) compile data from your pathway journey. These documents:

• Are generated for your organisation’s internal use.
• Should be reviewed by appropriate professionals before being relied upon for governance decisions.
• Include a version manifest showing which component versions were used to generate the content.
• Are not legal opinions and should not be presented as such to regulators, courts, or other bodies.

9. Limitation of Liability

To the fullest extent permitted by law, SEE Change Happen Ltd shall not be liable for any loss, damage, or adverse consequences — whether direct, indirect, incidental, or consequential — arising from the use of, reliance on, or inability to use content published on this site.

This includes, without limitation, any actions taken, policies adopted, or decisions made based on the research findings, toolkit recommendations, or guidance notes published here.

10. Third-Party Links

This site contains links to external websites and third-party resources. SEE Change Happen Ltd is not responsible for the content, accuracy, availability, or practices of any linked external sites. The inclusion of a link does not imply endorsement of the linked site or its operators.

11. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the site following any changes constitutes acceptance of the revised terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms or your use of the site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have questions about these terms, please contact us:

Email: info@seechangehappen.co.uk
Post: SEE Change Happen Ltd, 1 The Briars, Waterberry Drive, Waterlooville, PO7 7YH