Can I try before I subscribe?
Yes. The Discover tier is completely free — take the diagnostic, explore the research,
browse five sample documents, and meet five starter personas. You'll also get one-time
starter credits to try Quinn AI chat, the stress-test tool, and the EqIA/DPIA wizard
before committing to a paid plan.
What's the difference between Practitioner and Professional?
Practitioner gives you online access to the full document library, full persona
profiles, Quinn AI chat, and limited use of Roast My Policy and Response Scripts (3 per
month each). Professional adds full access to every AI-powered feature: the EqIA/DPIA
wizard, the Defensibility Builder, the scenario stress-test, detailed diagnostic
coaching, and PDF and Word export. Professional features are subject to generous
fair-usage limits designed for individual professional use.
What is the Early Bird offer?
The first 50 subscribers get full Professional access at £75/month + VAT — that's 40%
off the standard £125/month price. This launch pricing is locked for the entire
subscriber lifetime, so you'll never pay the standard rate as long as you maintain your
subscription. Once all 50 places are taken, the offer is permanently closed.
Can I cancel at any time?
Yes. Both monthly and annual plans can be cancelled at any time. Monthly subscriptions
end at the next billing date; annual subscriptions run to the end of the paid year.
Your account and diagnostic data are retained — you simply lose access to paid features
until you resubscribe.
How do I manage my subscription?
Once subscribed, you can manage everything from your dashboard — view invoices, update
your payment method, switch plans, or cancel.
Is VAT included in the prices shown?
No — all prices shown are exclusive of VAT. UK VAT at 20% is added at checkout.
What does "per seat" mean for Enterprise?
Enterprise pricing is based on the number of professionals who need access. Each seat
gets full Professional-level access, with a shared usage pool across your team and a
dedicated account manager. Contact us for a tailored quote.
Is the content legally current?
Yes. Every part of the toolkit — the diagnostic, the document library, and the
authority catalogue — is grounded in the Equality Act 2010 and current UK case law and
statutory guidance. We review and update the framework and authority library as the
law evolves, so you're never working from a static snapshot.
Who writes and reviews the content?
The toolkit is written and reviewed by Joanne Lockwood FIEDP FRSA FPSA,
founder of SEE Change Happen, drawing on primary research (a 136-employer survey) and a
maintained catalogue of case law and statutory guidance. Every recommendation traces
back to that evidence base, not opinion.
Is my data safe?
Yes. We handle your data under UK GDPR, encrypt all connections in transit, and never
use your data to train AI models. See our Privacy Policy
for the full detail on data handling, security, and your rights.
What onboarding and implementation support do we get?
Practitioner and Professional subscriptions are self-serve — you can start using the
toolkit the moment you sign up. For organisation-wide rollout, our
consulting practice offers dedicated onboarding and
implementation support to embed the toolkit into how your organisation actually works.
How do licences and signing in work?
Practitioner and Professional access is licensed per named user — each person needs
their own licence, and accounts must not be shared. There are no
passwords: each user signs in with their personal email address and a 6-digit code sent
to that address. A licence covers use on up to two devices, and a device can be retired
at any time so a new one can take its place. Full detail in our
Subscription Terms.