Each licence covers a set number of devices. On the pilot and on a trial, that is one named user on up to two devices. Signing in on one more device brings up a notice.

To free up a place:

  1. Open My Account from the sidebar.
  2. Go to the Devices tab. It lists each device with its browser, location and when it last signed in.
  3. Sign out a device no longer in use. Sign out everywhere signs out every device except the one being used.

A device that has been signed out can sign back in later if needed again.

Updated 24 September 2026 · All help articles

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