It says I am over my device limit
Signing in
Each licence covers a set number of devices. On the pilot and on a trial, that is one named user on up to two devices. Signing in on one more device brings up a notice.
To free up a place:
- Open My Account from the sidebar.
- Go to the Devices tab. It lists each device with its browser, location and when it last signed in.
- Sign out a device no longer in use. Sign out everywhere signs out every device except the one being used.
A device that has been signed out can sign back in later if needed again.
Still need help?
Email [email protected], or use Report a problem inside the toolkit. A person reads every message.