The Toolkit is kept available and working reliably using reasonable endeavours. There is no formal service level agreement or uptime guarantee, and uninterrupted or error-free access is not guaranteed.

The full detail on service availability and support is on our Security page: Security and data protection.

Updated 24 September 2026 · All help articles

Still need help?

Email [email protected], or use Report a problem inside the toolkit. A person reads every message.