Cancelling a subscription: what happens to access and work
Plans and billing
A subscription can be cancelled at any time:
- Sign in and open My Account from the sidebar.
- On the Account tab, choose Manage subscription.
- Cancel from the Stripe billing portal.
When a subscription is cancelled:
- It stays active until the end of the period already paid for. The Account tab shows the date it ends.
- No further charge is taken.
- At the end of the period, the access level drops to the free Registered level.
- The account, sign-in and saved work are kept, but paid features, including export, are lost. Export anything needed before the period ends.
- Subscribing again is possible at any time, at the price current then.
There is no cancellation fee.
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