A subscription can be cancelled at any time:

  1. Sign in and open My Account from the sidebar.
  2. On the Account tab, choose Manage subscription.
  3. Cancel from the Stripe billing portal.

When a subscription is cancelled:

  • It stays active until the end of the period already paid for. The Account tab shows the date it ends.
  • No further charge is taken.
  • At the end of the period, the access level drops to the free Registered level.
  • The account, sign-in and saved work are kept, but paid features, including export, are lost. Export anything needed before the period ends.
  • Subscribing again is possible at any time, at the price current then.

There is no cancellation fee.

Updated 24 September 2026 · All help articles

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