Not sure how far to trust an AI draft

The AI tools give a draft to work from, not a finished answer. They are designed to be reviewed and edited so the result reflects the organisation's real context. For example, Challenge Response gives a draft to make your own, not a script to follow word for word. AI-generated answers can contain errors, so always read them carefully and check the sources given.

If Quinn says it cannot answer, that is by design. When the knowledge base does not support an answer, Quinn says so rather than making one up. Try asking a more specific question.

If a draft looks wrong rather than only slightly off, please use Report an issue so it can be looked at.